返金ポリシー
Our return period is six months.However, if you use it, we cannot accept refunds or exchanges.
In order to return your item, it must be unused and in the same condition as when you received it. Please be sure to return the item in the same packaging that was used when you received it.
*If the product falls under the category of defective item, we will bear the return shipping fee.
Delayed or non-processed refunds (if applicable)
If you haven't received your refund yet, please double check your bank account first.
If the information you entered is correct, please contact your credit card company. It may take some time after we complete the refund process for you to actually receive your refund.
Next, please contact your bank. There may be some processing time before your refund is issued.
For size exchanges, please email takuzooo19890616@japan-made-ya.com and return the item to the address below.
2-14 Izumicho, Yao City, Osaka 581-0813
Please note that depending on your location, it may take some time for your replacement product to be delivered.
In order to return your item, it must be unused and in the same condition as when you received it. Please be sure to return the item in the same packaging that was used when you received it.
*If the product falls under the category of defective item, we will bear the return shipping fee.
Delayed or non-processed refunds (if applicable)
If you haven't received your refund yet, please double check your bank account first.
If the information you entered is correct, please contact your credit card company. It may take some time after we complete the refund process for you to actually receive your refund.
Next, please contact your bank. There may be some processing time before your refund is issued.
For size exchanges, please email takuzooo19890616@japan-made-ya.com and return the item to the address below.
2-14 Izumicho, Yao City, Osaka 581-0813
Please note that depending on your location, it may take some time for your replacement product to be delivered.